erabet888 Privacy Policy
This page describes what we collect when you use erabet888 and how we keep that data protected. Our platform handles personal information—your name, ID document, email, phone number, bank details, and betting history—when you register, deposit funds, withdraw balance, or engage with our sportsbook (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).
We collect and store your data to verify your identity, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, comply with anti-money-laundering regulations, and investigate disputes. We encrypt all data in transit and at rest. We do not sell your personal information to advertisers or marketing agencies. Your data is used solely for account administration, fraud prevention, and settlement.
You have the right to access your data, request corrections, and ask us to delete your account. This policy applies to all users accessing erabet888 from any jurisdiction. Our services are available only where local law permits; you are responsible for confirming compliance with your region's regulations.
What Data We Collect on erabet888
When you register an account on erabet888, we collect your email address, username, password (hashed), phone number, and country. To verify your identity—a requirement before you can access sportsbook, live-dealer, or slot products—we request your full name, date of birth, residential address, and a government-issued ID (national ID, passport, or driver's licence). You must upload clear scans of your ID; we retain these documents encrypted indefinitely for compliance purposes.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer (mobile banking, local payment, online payment, e-wallet), we collect your transaction details: amount, timestamp, payment method, and receiving wallet. When you stake on Liga 1 or Champions League fixtures, place a live blackjack session, or spin a Pragmatic Play slot, we log your bet amount, odds, outcome, and settlement time. When you withdraw, we log your withdrawal request, approved amount, destination payment method, and processing timestamp.
Your ID data is encrypted and access-restricted
We store ID scans, national ID numbers, and passport details in an encrypted vault. Only authorized compliance staff can view this data, and only for identity verification and fraud prevention. We never share your ID with external parties except if compelled by law enforcement.
How We Use Your Data
We use your personal data for the following purposes: (1) account verification—comparing your submitted ID against your registered name and date of birth; (2) fraud prevention—checking for duplicate accounts, suspicious betting patterns, and money-laundering indicators; (3) payment processing—sending your deposit and withdrawal instructions to our payment processors; (4) settlement and dispute resolution—referencing your betting history when you dispute a settlement on a Liga 1 fixture or live-dealer outcome; (5) legal compliance—maintaining records for anti-money-laundering and tax authorities in supported jurisdictions.
We do not use your data for marketing unless you explicitly opt in. We do not sell your email, phone, or betting history to third parties. We do not track your browsing history outside erabet888. We do not profile you for algorithmic recommendation of fixtures or games. Your data remains within our system and is shared only with our payment processors (who handle mobile banking, local payment, online payment transactions), bank partners (for e-wallet, mobile banking, local payment, online payment transfers), and compliance consultants (if we undergo an audit).
Third-Party Data Processors
We rely on third-party payment processors to handle deposits and withdrawals. When you use e-wallet, your transaction data flows through mobile banking's systems; we share only your transaction ID, amount, and timestamp, not your full banking details. Similarly, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment handle their own transaction data per their privacy policies. We do not control how these payment providers use your data; review their privacy terms if you have concerns.
We also use third-party cloud hosting providers to store our servers and databases. These providers may be located outside Indonesia or your home country. Your data is encrypted before it reaches their servers, so even the host provider cannot read your personal information. We conduct due diligence on all third-party processors to ensure they meet standard data-protection practices.
Cookies and Tracking Technologies
Our erabet888 platform uses session cookies to keep you logged in during your session. These cookies store your session token, not your password or banking details. They expire when you close your browser or after subject to verification of inactivity. We do not use persistent cookies (cookies that remain on your device after logout) for tracking. We do not use third-party analytics cookies or pixel tags to follow your behavior on external sites.
You can disable cookies in your browser settings; however, this may prevent you from staying logged into your erabet888 account. We do not track your device ID, IP address, or location data, except to comply with fraud detection (e.g., flagging logins from unusual countries). Your use of erabet888 remains pseudonymous; we do not link your betting activity to your identity outside our platform.
Your Rights and Data Access on erabet888
You have the right to access all personal data we hold about you. Request your data by emailing our support team or via your account dashboard; we provide a copy of your data in plain-text format within 10 business days. You may also request corrections to your name, email, or address by updating your account settings directly. If you believe our data about you is inaccurate, contact support and we will review and correct it.
You may request account closure at any time through your account dashboard. Once you submit a closure request, your account is frozen immediately; no further stakes, deposits, or withdrawals are permitted. Your wallet balance is held pending our compliance review (typically 30 days). After the review window, any unclaimed balance is returned to your registered payment method. We retain your betting history and transaction records indefinitely for compliance purposes, but your identifying information (name, ID, email) is anonymized or deleted 90 days after account closure.
Data Retention and Deletion
We retain your personal data for as long as your account is active. Once you close your account, we retain settlement records and betting history (anonymized) for 7 years to comply with anti-money-laundering and tax regulations. Your ID documents are retained indefinitely for fraud prevention—if you reopen an account under a different email, we cross-reference past IDs to prevent duplicate accounts. If you believe your data is being retained unnecessarily, contact our support team and we will review your case.
We delete cookies and session tokens once you log out. We do not retain browsing history or device fingerprints. If you request permanent deletion of your ID documents, we can anonymize them (removing your name and ID number) while retaining a hash for duplicate-account detection.
Security and Encryption
We encrypt all communication between your device and our erabet888 servers using SSL/TLS (HTTPS). Your password is hashed using industry-standard algorithms and never stored in plain text. Your ID documents are encrypted with AES-256 and stored in a separate secure vault. Your banking details (BCA account number, e-wallet wallet ID) are encrypted and accessible only to our payment-processing team. We do not store full credit-card numbers or passwords in recoverable form.
We conduct annual security audits to identify and patch vulnerabilities. If we detect unauthorized access to your account, we notify you by email immediately and recommend a password reset. If we discover a data breach affecting multiple users, we notify affected users and relevant authorities as required by law. We maintain incident-response procedures and cybersecurity insurance to mitigate damages.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We post updates on this page with a revised date. Continued use of erabet888 after a policy update constitutes your acceptance of the revised terms. If we make material changes that reduce your privacy protections, we will notify you by email to your registered address at least 30 days before the change takes effect.
For questions about this privacy policy or to exercise your data-access rights, contact our support team via in-app chat or email. We respond during Jakarta business hours (Monday–Friday, 9 AM–5 PM). Our privacy commitment is to keep your data secure, use it only for legitimate account and compliance purposes, and respect your rights to access, correct, and delete your information where permitted by law.